How a Rheumatology Sales Force Went from #5 to #1 in Customer Engagement Quality and Crushed their Numbers in Less than 12 Months
MEASURING IMPACT Crushing the Competition in 3 Simple Steps #1 In Physician-Assessed Customer Engagement Quality As independently assessed by ZS Associates. 121% Percent-to-Goal Attainment From 96%-to-goal on average to 121%-to-goal in 12 months. Feeling Attacked On All Sides … A historically strong sales force was struggling to maintain growth with a relentless barrage of new […]